Reviews for ROTHKO AND FROST, MITCHELDEAN
5/5 from Lucy
2 years ago
2 years ago
Had to place a large last minute order for a TV production, Sean and Simon were very helpful and patient, would recommend calling if you need an order larger than what their website states is in stock! Great service and communication, would recommend!
5/5 from James
3 years ago
3 years ago
Great products, great service. Highly recommended. Thank You!
5/5 from Robert
3 years ago
3 years ago
Great service! Made it very easy to order and my items turned up fast and are perfect! Highly recommend !
5/5 from Dan
3 years ago
3 years ago
Owner resolved issue quickly once he was notified. If you don't receive your order in the time frame expected just make sure you contact them. They did everything they could to get product to me ASAP when they knew.
5/5 from Oscar
3 years ago
3 years ago
I've bought from them multiple times and they have always been helpful!
Great customer service and a great store!
5/5 from Andy
3 years ago
3 years ago
Had a problem with decals, it was sorted in a heartbeat. Excellent service & best decals I've used.
5/5 from Dave
4 years ago
4 years ago
I use R&K for my business. Had delivery issues at first. Emailed customer services and they rectified without problem. Deliveries now always on time. Product always good, the one time I had a faulty can of Nitro it was replaced within 24hrs. Highly recommend.
2/5 from Steve
5 years ago
5 years ago
Bought a microplane snap in handle rasp with 2 blades on the 3rd december 2020. Got confirmation of order email straight away, stating I would be emailed once posted. The item stated it would be dispatched next day. Its now the 21st december, I have heard nothing from Rothko & Frost, I have never received an email stating it had been posted. They did not reply to my emails, and I cannot get through to them on the phone.
First time I have used this company, will not use again, the customer service in my experience is non existant. I will amend this review if I ever receive my microplane
Managed to get a response on the 23rd December, and they sent out another microplane. It arrived on the 30th December. Good item, this was the only place in the UK that stocked it, but obviously not happy with the service I received
5/5 from Rob
5 years ago
5 years ago
Excellent suppliers as always.
5/5 from Sam
7 years ago
7 years ago
Great service. Emailed about an item I was having a problem with and within a minute I was replied to and a replacement sent!